Partners
Hotel & Concierge Chauffeur Partner Sydney
Prestige Chauffeurs works with Sydney hotels and concierge teams to provide reliable, premium guest transport. Your guests book through you; we handle the vehicle, the chauffeur and the logistics.
Why do hotels partner with a chauffeur service?
A reliable chauffeur partner means your concierge can offer guests a seamless transfer to and from the airport, the city, events and day trips without coordinating taxis or rideshare on the spot.
Every booking is pre-arranged with a named chauffeur and a confirmed vehicle, so the guest experience is consistent. There is no surge pricing, no rank to queue at, and the hotel receives a single consolidated account rather than ad-hoc receipts.
How does a hotel partnership work?
Your concierge or front desk contacts our reservations team with the guest's details, the pickup time, the destination and any preferences. We confirm the booking, assign a chauffeur and vehicle, and send the confirmation back to the hotel.
On the day, the chauffeur arrives at the hotel forecourt at the confirmed time, assists with luggage and takes the guest directly to their destination. For airport arrivals we monitor the flight and meet the guest inside the terminal with a name sign before transferring them to the hotel.
Airport meet and greet for hotel guests
International guests arriving at Sydney Airport are met inside the arrivals hall after customs. The chauffeur holds a name sign, helps with luggage and walks the guest to the vehicle. Flight monitoring adjusts the pickup automatically for delays or early arrivals.
Waiting time is 20 minutes for domestic arrivals and 60 minutes for international, included in the booking. Airport parking and collection fees are itemised transparently.
Which vehicles suit hotel guest transport?
The Mercedes-Benz S-Class and BMW 7 Series are the most-requested for individual guest arrivals. The Audi Q7 and Mercedes-Benz V-Class handle families and small groups with more luggage. For larger conference groups or event delegations, the Mercedes-Benz Sprinter seats up to sixteen.
The vehicle class your guest books is the class that arrives. We do not substitute without prior agreement.
Billing and corporate accounts for hotels
We offer monthly account billing so your hotel receives a single consolidated invoice rather than per-trip transactions. Each trip is itemised by date, guest name, route and vehicle, making reconciliation straightforward.
Guest charges, tolls, airport fees and any extras are broken out on every line. Payment is by direct deposit, Visa or Mastercard at no surcharge; American Express carries a small processing fee.
Setting up a hotel partnership
Contact our team to discuss your hotel's guest transport needs. We will walk through the booking process, agree account terms and set up a direct line for your concierge. There is no minimum volume and no sign-up fee; the partnership works on a per-booking basis with account billing.
Frequently asked questions
How does a hotel concierge book a chauffeur for a guest?
Contact our reservations team by phone or email with the guest details, pickup time and destination. We confirm the booking and send confirmation back to the hotel, so the concierge can pass it to the guest.
Is there a minimum booking volume for hotel partners?
No. The partnership works on a per-booking basis with monthly account billing. There is no minimum volume requirement and no sign-up fee.
Can the hotel be invoiced monthly instead of per trip?
Yes. We set up a monthly account so the hotel receives one consolidated invoice with every trip itemised by date, guest, route and vehicle.
Do you provide airport meet and greet for hotel guests?
Yes. For international arrivals we meet the guest inside the terminal after customs with a name sign and assist with luggage. For domestic arrivals the chauffeur meets at the arrivals area. Flight monitoring adjusts the pickup for delays.
Which Sydney hotels do you work with?
We work with hotels across the CBD, The Rocks, Darling Harbour and the Eastern Suburbs. Contact our team to discuss a partnership for your property.
Can guests book directly or does it go through the concierge?
Both. Guests can book directly through our website or by phone, and hotel concierge teams can also book on behalf of a guest. Account billing applies to concierge-booked trips.
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Speak with our team about guest transport, account setup and how the booking process works for your front desk.